Writing

Essays on transformation, AI adoption, and organizational change

Featured

At the Crossroads of Tradition and Innovation with AI

The Foreign Service Journal, June 2024

The benefits of artificial intelligence for diplomacy are not a foregone conclusion. AI promises to revolutionize our work lives—just like email and Teams both did. If you shuddered when I said that, you understand my point. Making AI work at State requires challenging the culture that underlies the department’s siloed structure.

A New Standard for Public Diplomacy

fp21 (interview), August 2025

Interview on building PD Foundations—the first doctrine for U.S. public diplomacy—and what it takes to transform organizational culture at the State Department.

Bastion Community

I write regularly at Bastion about AI-augmented knowledge work and practical approaches to human-AI collaboration.

Building a Claude PKM System

A real-world guide to building a personal knowledge management system that actually works with AI.

What is a McLuhan Tetrad?

Using McLuhan’s analytical framework to examine the effects of AI on how we work, think, and collaborate.

World Economic Forum

As an Agenda Contributor to the World Economic Forum, I’ve written about the future of education and work.

A Creative Future for Education

World Economic Forum, February 2013

How new technologies like MOOCs might allow many more students to access high quality educational content.

Topics I Write About

Technology Organization Transformation — Why technology initiatives fail and what to do differently
Human-AI Collaboration — Building collective AI capabilities, not just individual productivity
Government Modernization — Evidence-based approaches to federal transformation
Public Diplomacy — The practice and evolution of diplomatic engagement
Knowledge Management — Systems and practices for organizational learning